Privacy Policy
Your privacy and trust are our priority
Introduction
Aurumexa Watches is committed to protecting the privacy of every customer who visits our website or purchases from our collections. This policy explains, in plain terms, what information we collect, how it is used, and the measures we take to keep it secure.
By using our website, you agree to the practices described below. We encourage you to read this page carefully before placing an order.
What Information We Collect
To process your orders and provide a smooth shopping experience, we collect the following details:
- Full Name
- Phone Number
- Delivery Address
- City / District
- Order Notes
- IP Address
- Browser Type
- Device Information
- Website Activity
How We Use Your Information
- Process and deliver your orders
- Contact you about your order status
- Provide delivery updates
- Send new arrival updates
- Improve your website experience
How We Share Your Information
Your information is shared only with trusted delivery partners, solely for the purpose of completing your order. We do not share your data with third parties for marketing or advertising.
Payment Information
Aurumexa does not process online payments through the website. All transactions are completed directly with our team through the following methods:
- Cash on Delivery
- MTN Mobile Money
- Airtel Mobile Money
Cookies
Our website uses cookies to remember your preferences, keep items in your cart, and understand how visitors browse our collections. Cookies help us make your experience faster and more personal. You can disable cookies through your browser settings at any time.
Data Retention
Customer information is retained only for as long as necessary to fulfil your order, respond to enquiries, and meet our legal or accounting obligations. Once this purpose has been served, your information is securely removed from our active records.
Your Rights
As an Aurumexa customer, you have full control over your personal information, including the right to:
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. Any updates will be posted on this page with a revised "Last Updated" date.
